We’re always happy to help. If you’re a rider and have a question for us, please contact firstname.lastname@example.org or give us a call during normal business hours at 415-834-5860. If you’re in need of maintenance and looking for a shop to help, we recommend reaching out to one of our fantastic dealer partners.
If you’re in a city where we don’t currently have a dealer partner, you can contact us and we’ll be happy to put you in touch with a qualified shop near you. Fortunately, our bikes were built in a way so that just about any reputable bike shop should be able to help you with routine maintenance.
If you're a shop and are troubleshooting a Faraday for the first time, start here: support.faradaybikes.com
If you are a dealer looking for specific assistance please access the Faraday Dealer Portal for additional information. Otherwise, please contact us at email@example.com and we’ll get back to you as soon as possible.