We’re always happy to help
If you’re a rider and have a question for us, please contact firstname.lastname@example.org or give us a call during normal business hours at 415-834-5860.
If you’re in need of maintenance and looking for a shop to help, we recommend reaching out to one of our fantastic dealer partners. If you’re in a city where we don’t currently have a dealer partner, you can contact us and we’ll be happy to put you in touch with a qualified shop near you. Fortunately, our Porteurs were built in a way so that just about any reputable bike shop should be able to help you with routine maintenance.
If you are a dealer looking for specific assistance, the below documents could help. If not, please contact us at email@example.com and we’ll get back to you as soon as possible.
Click here to download our instructions on adjusting your Faraday Porteur’s mechanical disc brakes.
Click here to download our instructions on relocating your headlight from the handlebars to underneath the basket.