Ready when you are!

We always love hearing from riders – whether you’re already on a Faraday or thinking of joining the club by getting your first electric bike. To contact us, simply find the appropriate Faraday Bicycles email address below or call our office at 415-834-5860 between the hours of 9am-5pm PST, Monday – Friday.

General Inquiries

For questions about Faraday Bicycles’ electric bikes or general inquiries of any kind, please contact


Customer Support

If you are a current Faraday Bicycles customer in need of support, please contact


Press and Media

For press and media enquiries, please contact You can also download photos and video content from our Press kit page.

Dealer Sales

If you are a North American bicycle retailer interested in learning more about Faraday Bicycles’ products, please contact


Corporate Sales

Please visit our Corporate Sales page to learn how Faraday Bicycles partners with some of the most forward-thinking employers in the US to make commuting better through the use of electric bikes.


International Inquiries

If you are an international distributor interested in partnering with us to spread our beautiful electric bikes, please contact

If you are an international customer, please join our mailing list to learn more about upcoming availability of Faraday Bicycles at a dealer near you.

If in doubt, fill it out

If you’re not sure which department is the right one for you, please complete the form below and we’ll get back to you as soon as we can.